Hotel Ajmer

Terms of Service

Terms of Service – Hotel Galleria Ajmer

Last Updated: [Insert Date]

Welcome to Hotel Galleria Ajmer. By booking a room, using our services, or entering the property, you agree to the following Terms of Service. Please read them carefully.

1. General Policy

  1. These Terms apply to all guests, visitors, and users of the hotel premises or services.

  2. The hotel reserves the right to modify policies at any time without prior notice.

2. Reservation & Payment

  1. All bookings must be guaranteed with a valid payment method.

  2. Full or partial advance payment may be required at the time of booking.

  3. Prices may vary during weekends, holidays, or peak seasons.

  4. Additional taxes and service charges may apply.

3. Check-in & Check-out

  1. Check-in Time: 12:00 PM

  2. Check-out Time: 11:00 AM

  3. Early check-in or late check-out is subject to availability and may incur extra charges.

  4. Guests must present valid government-issued ID at check-in.

4. Cancellation & Refund Policy

  1. Cancellations made 24 hours before check-in are eligible for a full refund (if applicable).

  2. Late cancellations or no-shows will result in a one-night charge.

  3. Refunds, if applicable, may take 7–10 business days to process.

5. Guest Responsibilities

  1. Guests must maintain decorum and not disturb other guests.

  2. Any damage to hotel property will be charged to the guest.

  3. Weapons, illegal substances, and hazardous materials are strictly prohibited.

  4. Guests must follow all safety instructions and guidelines provided by hotel staff.

6. Visitor Policy

  1. Outside visitors are allowed only with prior approval by the management.

  2. Visitors are not permitted to stay overnight without registration.

7. Smoking & Alcohol Policy

  1. Smoking is permitted only in designated areas. Non-compliance may result in penalties.

  2. Alcohol consumption is allowed only in private rooms or designated spaces.

8. Pets

  1. Pets are allowed/not allowed (choose according to your hotel policy).

  2. If allowed, guests are responsible for their pets and any damage caused.

9. Parking

  1. Free/paid parking is available (adjust accordingly).

  2. The hotel is not responsible for loss or damage to vehicles or belongings.

10. Restaurant & Room Service

  1. Room service is available between [Insert Timing].

  2. Food from outside is allowed/not allowed (choose your policy).

11. Safety & Security

  1. For the security of guests, CCTV monitoring is in use in public areas.

  2. The hotel is not liable for loss of valuables. Guests are encouraged to use in-room safes.

12. Prohibited Activities

  1. Illegal activities of any kind.

  2. Parties, loud music, or gatherings without permission.

  3. Commercial photography or videography without approval.

13. Liability

  1. The hotel is not responsible for personal injuries, accidents, or unforeseen events.

  2. Guests use all services and amenities at their own risk.

14. Privacy Policy

  1. Guest data is collected and used to provide better services.

  2. The hotel does not share personal information with unauthorized parties.

15. Dispute Resolution

  1. Any disputes shall be handled under local laws of Rajasthan, India.

  2. The hotel management reserves final decision-making authority on all disputes.